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Clinical Service & Support

Get Answers Quickly, Allowing for Better Patient Care.

Customer Service

Our commitment to our providers & mutual patients enables us to enrich lives through diagnostic science and compassionate care. We are proud to offer comprehensive customer support designed to aid with your practice’s needs, including:

  • Laboratory Results
  • Clinical Consultative Services
  • Compliance Support
  • Collection Services
  • Financial Assistance
  • Shipping Supplies

Clinical Support & Result Interpretation

Aspenti provides responsive technical phone and web based support for any drug testing questions. With more than 20 years of experience in the drug testing community, our Certifying Scientist staff provide comprehensive, scientifically-based knowledge to guide clients through the drug testing process. Aspenti provides technical onsite training for your staff and colleagues. The training is focused on understanding drug testing and outcomes that may impact both results and patients. The training can be customized based on your needs and knowledge. Our Certifying Science colleagues are available to support you Monday through Friday 8AM to 6PM daily. Connect with a clinical expert now at 802-863-4105 or 888-378-4645, option #3.

Our Commitment

Any requests or concerns you may have will be resolved in a timely manner. Our Client Services Support Center can be reached directly at clientservices@aspenti.com, or you can connect with your dedicated Sales Executive or Client Advisor.